Reference

Terms and Conditions That Govern Your 3oh3 Account

These terms set out the rules that apply when you open and use a 3oh3 account, including how deposits via UPI, Paytm, and PhonePe are handled, what conduct…

Account EligibilityUPI & Paytm DepositsDispute ResolutionAccount Suspension RulesGoverning Jurisdiction

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What These Terms Actually Cover

3oh3 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening an account on 3oh3, you confirm that you have read and accepted these terms in full. They govern every action you take — placing a wager, making a deposit through UPI or PhonePe, withdrawing funds, contacting support, or participating in any promotional event we

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run. The terms are binding from the moment your account is created. We may update them when regulatory, technical, or operational circumstances require it. When that happens, we will notify you at the email address on your account before the new terms take effect. Continuing to
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use your account after that notification counts as acceptance. If any clause conflicts with local law in your jurisdiction, that clause is read narrowly to remain compliant; the rest of the terms continue in full force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you believe an action has been taken on your account in error, our support team is here to help. Queries about account rules, suspended features, or dispute procedures are handled through these direct channels — response times are typically under four hours during business hours for written channels.

Team online

Live Chat

Start a live chat session directly from your account dashboard. A support agent can walk you through specific clauses, explain a suspension decision, or escalate a billing dispute on the spot.

Email Support

Write to our support address for detailed queries about terms interpretation, account closures, or data requests. We aim to respond within one business day with a specific, referenced reply.

Help Centre

Our Help Centre holds plain-language summaries of each major clause in these terms. Search by topic — deposits, withdrawals, account verification, or conduct rules — to find the section you need.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms are not just a legal formality — they define how we store your data, how we secure your account, and what you can ask us to change or delete.

Data Retention

We retain transaction records and account data for the period required by applicable law in your jurisdiction. You may request a copy of your stored data at any time by contacting support with your registered account details.

Cookie Use

We use session and analytics cookies to keep your login active and measure which lobby sections you use most. You can adjust cookie preferences from your browser settings without losing access to your account.

Account Security

Your account is protected by two-factor authentication. These terms require you to keep your login credentials private. Any unauthorised access you report promptly will be investigated and the account frozen within two hours.

Right to Request Changes

You may ask us to correct inaccurate personal data held on your account at any time. Submit the request via email or live chat; we will process it within five business days and confirm the change in writing.

Who to Contact

All formal notices under these terms — including account closure requests, data deletion demands, and dispute escalations — should be addressed to our compliance team via the email listed in your account dashboard.

Dispute Process

If you disagree with a decision we have made under these terms, raise a formal dispute via live chat or email. We will issue a written response within three business days, citing the specific clause on which our decision rests.

Your Questions About These Terms, Answered

The clauses below come up most often when account holders in Pune and across India reach our support team. We have answered each one with a direct reference to the relevant section of these terms so you know exactly where to look.

Yes. Completing the account registration process constitutes full acceptance of these terms. No further signature or acknowledgement is needed. They remain in force for the lifetime of your account.

We will send a notification to the email address registered on your account before any update takes effect. The revised terms will also be published here with a clear effective date noted at the top of the page.

If you do not accept updated terms, you should stop using your account and contact support to request closure. Continued use of the account after the stated effective date constitutes acceptance of the revised terms.

Transaction records, including all UPI, Paytm, and PhonePe deposits and withdrawals, are retained for the period required by applicable law. You may request a statement of your transaction history before or after account closure.

Contact support via live chat or email and state clearly that you are raising a formal dispute. We will acknowledge it within 24 hours and provide a written decision within three business days, citing the relevant clause.

Game content is owned by the respective studios and providers. Your use of that content is governed by these terms alongside any end-user licence embedded in each game. You may not copy, record, or redistribute any lobby content.

You may request deletion of personal data we hold on you, subject to our legal obligation to retain certain records. Submit the request in writing to our compliance team; we will confirm what can be deleted and the timeline.

Terms and Conditions That Govern Your 3oh3 Account

How to Contact Us About These Terms

Live Chat

Email Support

Help Centre

Account Security, Data and Your Rights Under These Terms

Data Retention

Cookie Use

Account Security

Right to Request Changes

Who to Contact

Dispute Process

Your Questions About These Terms, Answered

01 Do these terms apply from the moment I open my account?

02 How will I know if the terms have been updated?

03 Can I use my account if I disagree with a new clause?

04 What happens to my UPI and Paytm deposit history if my account is closed?

05 How do I raise a formal dispute about an account decision?

06 Who owns the content and games inside the 3oh3 lobby?

07 Can I ask for my personal data to be deleted?

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