Reference

Legal Terms That Govern Your 3oh3 Account

Every interaction you have on 3oh3 — from creating an account to making a deposit via UPI or Paytm — is governed by the terms laid out in…

Terms of UsePrivacy PolicyCookie PolicyAccount Conduct RulesData Retention Notice
3oh3 Legal Terms That Govern Your 3oh3 Account
LEGAL CONTACT PATHS

Reach Us for Any Policy or Legal Query

If you have a question about your rights, a data access request, or a concern about how your account is being handled, our support team routes legal matters to the appropriate internal team within one business day. You can reach us through any of the channels below.

Team online

Email Support

Send your legal query or data request to our dedicated policy address. We acknowledge all emails within 24 hours and aim to resolve substantive requests within seven business days.

Live Chat

Start a chat session directly from your account dashboard. Our agents can escalate policy questions to the compliance team during the same session so nothing gets lost in handoff.

Account Dashboard

Log into your 3oh3 account and navigate to the Legal and Privacy section to submit a formal data access or erasure request without needing to contact support separately.

HOW WE HANDLE YOUR DATA

Data Handling, Cookies and Account Security at 3oh3

Your account data is stored on encrypted servers and accessed only by authorised personnel for the purposes stated in our privacy policy.

Data Storage

All personal data you provide when opening an account is encrypted at rest. We do not sell your information to third parties or share it with advertisers outside of what our privacy policy expressly permits.

Cookie Policy

We use functional and analytics cookies to keep your session active and to understand how you move through the lobby. You can manage cookie preferences from the settings menu inside your account at any time.

Account Security

Two-factor authentication is available on all 3oh3 accounts. We recommend enabling it from your security settings so that login attempts from unrecognised devices are blocked before they reach your wallet.

Data Retention

Transaction logs linked to UPI, Paytm and PhonePe payments are kept for the duration required under Indian financial regulations. Non-financial account data is removed upon a verified erasure request after your account is closed.

Your Rights

You have the right to access, correct or request deletion of personal data we hold about you. Submit a formal request through the Legal section of your dashboard and we will respond within seven business days.

Policy Updates

When we update these terms, we send a notification to the email address on your account at least 14 days before changes take effect. You can review the full revision history in the Legal section of the site.

Frequently Asked Questions About 3oh3 Legal Terms

Here are direct answers to the questions we receive most often about account terms, data handling and your legal rights on 3oh3. If your question is not covered here, use the contact channels listed in the support section above.

The complete Terms of Use document is accessible from the footer of every page on the site and from the Legal section inside your account dashboard. We keep it updated and date-stamp each revision so you always know which version applies.

Log into your account, go to the Legal and Privacy section in your dashboard, and submit a data access request. We will compile your data into a readable file and deliver it to your registered email within seven business days.

Yes. Submit an erasure request through your account dashboard. We will delete all non-mandatory personal data after verifying your identity. Transaction logs required by Indian financial regulations are retained for the legally mandated period only.

No. Your UPI, Paytm and PhonePe transaction data is processed solely to execute your deposit or withdrawal. We do not share payment identifiers with third-party advertisers or unaffiliated businesses under any circumstance.

We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can accept, decline or customise non-essential cookies from the settings panel inside your account. Functional cookies cannot be turned off as they are required for the site to work.

We send an email notification to your registered address at least 14 days before any material change to our terms takes effect. A revision date is also shown at the top of every legal document so you can compare against the version you last accepted.

Access and eligibility depend on local law and are available where local law permits. If your state or territory has specific restrictions, those apply to your account. We recommend checking the applicable rules for your location before opening an account.